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ORDERING FROM Natures Blessing Inc.’s NATURES BLESSINGS
SHIPPING POLICY AND DELIVERY TIME
CREDIT CARD PAYMENTS
SECURITY AND PRIVACY POLICIES
THIS ORDER FORM IS FOR U.S., CANADA, UK AND OTHER COUNTRIES
For Philippine based order please call:
635-5030; 631-9443; 6319645
RETURN POLICY
Online Orders
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Except on weekends & holidays online orders are shipped out from Los Angeles the next day.
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All orders are shipped UPS ground, which normally take 7 – 10 days. If you do not receive your order within the specified period, we appreciate your sending us an email. Providing you good service is extremely important to us.
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Our prices do not include shipping. The UPS shipping cost will be added and indicated as you order online.
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So as not to increase the cost of your Virgin Coconut Oil, our packaging is in simple USDA approved PET plastic and glass jars.
If you are ordering a 16 oz. bottle of the VIRGIN COCONUT OIL, we can ship this to you at a flat rate of $6.00 for continental USA, Canada and $8.00 per pound for shipment to the UK.
ORDERING FROM Natures Blessing Inc.’s NATURES BLESSINGS
How do I purchase online at www.naturesblessings.com.ph?
First, after browsing through the site, choose the items you want to buy and simply put these products into the shopping cart by clicking on the "Add to Shopping Cart" button. Simply add products to your shopping cart until you are ready to check out.
Second, when you are ready to check out, review the contents of your shopping cart by clicking on the "Shopping Cart" icon. This will allow you to view the list of products you have ordered, and the corresponding prices. This also enables you to add or discard products. Remember to click the "Update" button to remove items you don't want, to ensure that the correct summaries and amounts are listed.
Third, after reviewing and finalizing your shopping list, click on the "Check Out" button. This will confirm the final contents of your shopping cart the total number of products, the corresponding amounts, and shipping charges. We will also require the following information:
Note: Customers are required to fill-in all the above information to ensure that your order will be properly processed and immediately delivered.
(After you CLICK ON PURCHASE, you may not go back - for corrections kindly email sales@naturesblessings.com.ph for any changes.)
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After making my online purchases, how will I know whether my orders have been processed?
Natures Blessing Inc. is fully aware that accuracy and promptness are critical factors when it comes to your orders. As such, we have adopted measures that will allow our customers to track each transaction from order to delivery.
Customers will receive a confirmation message via e-mail once the online transaction and credit card payment has been cleared by our payment gateway. If a problem arises with the card you used for payment, you will be requested to use another credit card. If you have problems ordering online, you can call our customer support for assistance.
After the order is processed, an e-mail message confirming your order will be sent to your e mail address. Please hit reply to confirm your order. An Authorization Form will be sent to the customer specifying the products/services purchased, total charges, and an order confirmation number indicating that your order has been successfully placed. Please remember this number, as you will be prompted to key-in this information if you request for a tracking of your order.
For orders of over $500.00 please e mail sales@naturesblessings.com.ph
The item will then be prepared and shipped out to you.
In case of problems with your order, our Customer Service Department will get in touch with you via e-mail, fax, or phone. Rest assured that all possible steps will be taken to confirm prompt delivery of your order.
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What should I do in case I do not receive a confirmation of my order(s) via e-mail?
If you do not receive an e-mail message shortly after placing your order, there is no need to panic. There are some explanations for such situations. There may have been delays brought about by congestion of Internet traffic. You may have also misspelled an entry you made, resulting in wrong specifics on sent messages. To verify the status of your order, please contact us through the following:
Telephone nos.:
626-9350770
310-2376830
310-7794468
E-mail:
Write to us at Orders@naturesblessings.com.ph
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Are orders accepted from other parts of the world?
Yes. The Internet makes it easy for commerce to cross borders at real time. Anyone, anywhere in the world who has access to the Internet can order at www.naturesblessings.com.ph website, whether you reside in US or Canada. For International orders kindly email sales@naturesblessings.com.ph as the system only computes U.S. and Canada shipping charges.
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SHIPPING POLICY AND DELIVERY TIME
How long will the delivery take?
Delivery will normally take 7 –10 days.
Shipping Policy
Except when indicated otherwise, all products being offered and sold online are delivered within 10 days.
Shipping Rates will be as follows:
1. $ 6.00 for the initial pound
2. $ 2.00 for each succeeding pound.
Rush Orders
We do not provide overnight or next day deliveries. All ordered items will be delivered within ten (10) days from the date of order, credit card approval and address verification.
Natures Blessing Inc. accepts online orders for delivery to the US and Canada only. To place an international order, kindly email sales@naturesblessings.com.ph
Delivery is normally to the card holders’ billing address. Delivery instructions to a separate address will require e mail instructions from the card holder.
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What other factors may affect the delivery of products/services?
Unless otherwise specified by a posted notice,
There is a 7 -10 day lead time, from the date the order is placed and approved. Customers are advised to check the shipping schedule for each product/service accordingly. Our customer service will also coordinate with you thru email regarding the delivery of products ordered online.
In case of extreme weather conditions, earthquakes, national emergencies, and other force majeure conditions, delivery dates might not be fulfilled. Under normal conditions we will adopt all measures to ensure that prompt delivery schedules are followed.
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Are there ways by which I can check the status of my online order?
There are various ways to check the status of your order. Simply call, send an e-mail or fax message about your query to the numbers specified below:
Telephone nos.:
626-9350770
310-2376830
310-7794468
E-mail:
Write to us at orders@naturesblessings.com.ph
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CREDIT CARD PAYMENTS
Is it safe to pay for online orders with my credit card?
Natures Blessing Inc. has adopted the necessary measures to ensure that online purchasing is easy but secure. Information concerning your personal credit card will not be known or used by anybody except those who need it to process your online order. Moreover, your credit card information is encrypted and sent to us over the Internet using Secure Socket Layer (SSL) technology.
If your browser is in secure mode, a blue bar at the top of the browser window and an unbroken key or lock icon will appear at the bottom left or right corner of the window. This ensures that you are in a safe and secure online environment.
Despite claims to the contrary, paying with your credit card over the Internet is practically safer than using your card through "traditional" means. There are far greater risks involved when credit cards are physically given to people or its numbers are read over the phone. Natures Blessing Inc. assures its customers that all vital information shall be treated with utmost confidentiality.
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Which credit cards can I use for online purchases?
Natures Blessing Inc. only accepts internationally rated credit cards associated with American Express, MasterCard, Discover and Visa for purchases made locally or abroad.
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When will my online purchases be charged to my credit card?
Natures Blessing Inc. secures the authorization of your credit card at the point of purchase, which is the global standard for online Internet transactions. Whenever problems are encountered in securing credit card authorization, customers will be notified on the spot and prompted to use another card. Upon verification and approval, orders will be completed and transferred securely to Natures Blessing Inc.. The charges will be reflected in your card within 24-48 hours.
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Will I get a breakdown of the charges billed to my credit card?
After placing your orders online, you will receive an electronic receipt with an itemized summary of your purchase, together with the corresponding delivery charges inclusive of sales tax. Customers are advised to print this document for future reference purposes. Moreover, customers will receive a confirmation receipt of your order via e-mail reflecting the same itemized breakdown.
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What currency will be used for online purchase?
To simplify online transaction process, all products will be quoted, billed, and charged in U.S. dollars. The confirmation e-mail that Natures Blessing Inc. will send to customers shall reflect the actual cost of purchases made online.
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SECURITY AND PRIVACY POLICIES
What information do you need about me? How will you use it?
To be able to process your order, we will need the following information from you:
To help us deliver your order, we will require the following:
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Recipient's name
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Recipient's address
The abovementioned information is required to allow us to process your orders. Furthermore, it will enable us to provide you with a better and more pleasant shopping experience. For after all, we believe that knowing you better will enable us to serve you better!
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RETURN POLICY
What is the Natures Blessing Inc. policy for returns and exchanges on Natures Blessings products?
Natures Blessing Inc. is committed to maintain high standards of quality, superior value and prompt service. Customers have 24 hours from the time of acceptance to email or call us for any complaints regarding the products that have been delivered. For more details, customers are advised to email us at
customerservice@naturesblessings.com.ph, or call us at 626-9350770, 310-2376830 and 310-7794468.
Returns or exchanges are provided only for damaged merchandise or those with obvious defect, and must be returned to us within seven (7) days from date of delivery to:
Natures Blessings Inc.
19214 E. Elberland Street,
West Covina, Ca. 91792
We issue only exchanges or charge credit card back only to the card originally used to make the purchase(s).
This policy is just one indication of our full commitment to the total satisfaction of our online customers.
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